Correus

Veient que l'Empresa Estatal de Correus no fa cas de la decisió parlamentària (del Senat, ja fa un any) que els insta a usar el català (les llengües oficials) en tota la seva activitat i també en la seva marca a Catalunya (a les comunitats autònomes amb una altra llengua oficial a més del castellà), i abans de donar curs a una nova iniciativa parlamentària exigint resultats, vaig decidir intentar agafar el toro per les banyes i parlar amb els màxims dirigents de l'empresa.

El 29 de setembre vaig tenir una entrevista, molt llarga i cordial -evidentment això no presuposa el resultat, però indica receptivitat i preocupació-, amb José Damián Santiago, director general de Correus.

Les principals qüestions que li vaig plantejar, després de parlar a Catalunya amb representants de la Generalitat, amb representants de l'Organització pel Multilingüisme i d'alguna altra organització, van ser (sense entrar en detall, evidentment):

1) El nostre malestar per l'incompliment de les resolucions parlamentàries, especialment pel que fa a l'ús de la paraula Correus en català en la marca i, per tant, en les principals retolacions, en la publicitat, en les capçaleres de tot tipus de documents, etc. Alhora, li vaig fer avinent que el continu d'iniciatives no s'aturaria (li vaig citar una proposició de llei que s'està tramitant al Parlament de Catalunya) fins que no es notés un canvi substancial.

2)
a) La necessitat que tinguin un pla de normalització de l'ús del català
a l'empresa, de caràcter plurianual, que tingui sistemes d'avaluació que els serveixin a ells també per controlar que els diners que ja s'estan gastant per oferir els seus serveis en català s'usen bé, per oferir qualitat, també qualitat lingüística (sense faltes), perquè els clients obtinguin satisfacció a les seves demandes de ser atesos en català, per millorar la imatge de l'empresa, etc.
b) El fet que la Generalitat de Catalunya els havia ofert ja fa un any col·laboració per iniciar un pla d'aquest tipus. L'interès que podia tenir per a ells subscriure amb la Generalitat algun tipus de conveni amb aquesta finalitat tant per assegurar la qualitat com per qüestions d'imatge.

3) La demanda que usin la marca Correus en català, ja que si volen usar-la no hi ha cap impediment ni legal ni de cap altra tipus perquè ho facin; que el seu cas no és comparable sota cap concepte al de "la Caixa", entre altre motius per un d'absolutament fonamental: encara són una empresa de l'Estat i no són una SA qualsevol. La possibilitat de múltiples solucions a aquesta necessitat d'usar les quatre llengües de l'Estat (des de registrar la marca en cada llegua i usar-la únicament dins les Comunitats Autònomes que corresponguin a usar-les totes a tot l'Estat incorporant-les totes a la marca). L'existència de molts models internacionals, com el de Royal Mail.

4) El fet que Correus no emet pràcticament segells en català. La demanda que aquest Nadal tornin a emetre un segell en les quatre llengües de l'Estat. La possibilitat d'aprofitar la invitació de la cultura catalana a la Fira de Frankfurt per dedicar alguns segells a la nostra cultura i a la nostra llengua, i en català. El nostre desig que també en la sèrie bàsica hi hagués segells que reflectissin la pluralitat lingüística.

5) La nostra preocupació per alguns usos del valencià diferenciant-lo del català, sense respectar els criteris de tota la comunitat universitària i acadèmica.

No és el moment ara d'entrar en el detall de les seves respostes, però no van ser mai obertament negatives, sinó més aviat de disposició a fer algunes coses i a estudiar la possibilitat de fer-ne unes altres. Espero que se'n derivin alguns contactes que donin fruits. En qualsevol cas ja sap que continuarem insistint.

Escrit per Miquel Bofill el 6/10/2005 | Enllaç Permanent
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Benvinguts

Em dic Miquel Bofill i Abelló. Sóc senador per la circumscripció de Girona de l’Entesa Catalana de Progrés (PSC-ERC-ICV-EUiA) i un dels quatre senadors d’Esquerra Republicana de Catalunya que formen part d’aquesta coalició catalanista d’esquerres al Senat.
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